Quality Assurance Program ISO 9001:2000 The Quality Assurance program
of NELL-JOY Industries is designed to ensure that the maintenance of
product quality through self-assessment, process validation, and
verification of processes at all stages of manufacture. The
international body that governs our quality system is called ISO-9000.
This international body is recognized worldwide as an indicator of
effective and sound quality systems. NELL JOY / Aeronautical Components
received its ISO-9000 certification from UL (Underwriters Laboratory)
in January of 2002. In December of 2002 we successfully completed our
upgrade to ISO 9001:2000 and we are proud to comply with these
international guidelines. Every associate of the company understands
that as a manufacturer and supplier of parts for the aircraft industry,
we must follow the ISO-9001:2000 international quality systems
requirements no matter how they may affect our day-to-day working
environment. Every associate strives for total customer satisfaction
and realizes that each task we accomplish has a pronounced effect on
our customer and quality goals. All associates understand what is
expected of him or her to make certain that our products are the best
in the world. The products that we produce are free of described
defects, safe for the end user, and must meet customer expectations.
Quality Policy Nell-Joy Industries and its subsidiaries are committed
to manufacture and deliver products and services that conform to
customer requirements and expectations through continuous improvement.
We will strive for 100 percent on time delivery, ensuring all products
are error free.